The Medical Records / Health Information Management (HIM) Department main number is (469) 269-1666.
Copies of Medical Records
- You may fax the information to (469) 484-2006.
- You may mail the information to: Medical City Frisco, ROI Department, 10030 N MacArthur Blvd, Irving, TX 75063
For more information, view the Instructions for Completing the Authorization for Protected Health Information.
The Release of Information office is staffed Monday - Friday from 8:30 am to 4:00 pm and can be reached at (888) 749-7952. For calls left after business hours, your call will be returned the next business day.